Level up your learning with Luma experts
Navigator empowers patients to self-serve with the guided experience of a customer service agent. It brings deep contextual understanding to voice conversations, intelligently switching to SMS, switching languages, handing over to staff, and even following up on dropped calls.
Transform manual workflows and electronic faxes into faster care for patients and click-to-verify ease for staff. Fax Transform completes manual steps behind the scenes in seconds, parsing discrete data and classifying faxes with Luma’s AI capabilities, Spark.
Your organization is doing more to care for your community, with fewer staff resources and tighter budgets.
Your technology needs to do more, too. Spark is Luma’s industry-leading AI, infused across the Luma platform to power more efficient, more scalable workflows. Ready to spark better experiences?
-$53,718 saved in external call center costs since go-live
-2x referrals processed daily, earning an additional $412k in completed referrals since go-live
-$5.7M in completed appointments facilitated by Luma since 2023
Want to learn more? Book a quick call with a Luma + athenaHealth expert.
Caregivers look for pediatric providers they can trust, often seeking long-term health partnerships for their families.
Easy, text-first access to these trusted providers is a must. Making access to care seamless and simple, creates loyal patients, builds your brand, and streamlines staff workflows.
Making access to care seamless and simple creates loyal patients, builds your brand, and streamlines staff workflows.
Get patients in sooner with EHR-integrated scheduling reminders and referred patient outreach.
Turn your complex cardiovascular workflows into a simple patient experience.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
Drive revenue, improve outcomes, and create loyal patients with EHR-integrated, seamless workflows for both patients and staff.
To stay competitive in a crowded market, it is crucial to quickly get patients in the door for care.
-7.5 hours of staff call time saved each day
-158% increase in patient feedback responses
-22,682 patients received recall reminders in one year with Luma
Want to learn more? Book a quick call with a Luma + Epic expert.
Want to learn more? Book a quick call with a Luma + athenaHealth expert.
-1 in 3 patients on the waitlist opted for an earlier appointment time
-0.52% no-show rate with Luma reminders
-97% Net Promoter Score
-$1.8 million estimated additional revenue from automated/online scheduling
-1,500+ Tenafly Pediatrics patients book online every month
-92.82 Net Promoter Score
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
-Houston ENT & Allergy earned $1.2 million in additional revenue from Smart Waitlist
-$1.8 million saved from prevented no-show appointments
-50% drop in abandoned calls
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
60% of referred patients booked an appointment using Luma.
With Luma, the average in-office intake process decreased from 15 minutes to 4 minutes.
Drive revenue, improve outcomes, and create loyal patients with EHR-integrated, seamless workflows for both patients and staff.
Reducing no-show appointments with Luma saves LEC an average of $12,500 per month.
Mississippi Urology Clinic fills 45% of appointment offers with Luma.
Want to learn more? Book a quick call with a Luma + Veradigm expert.
How CEENTA stays competitive across the Carolinas and brings in patients with high online reviews
Want to learn more? Book a quick call with a Luma + Epic expert.
Appointment reminders helped reduce over 20 hours per week of additional staff time at SGS.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
With Luma, 1 in 3 lost leads returned to become Optima patients.
-In two months with Luma, OrthoNebraska patients scheduled more than 900 appointments online.
-92% of overnight stay patients recommend OrthoNebraska via automated requests for feedback – a 20% difference from the national average.
Want to learn more? Book a quick call with a Luma + Oracle Health expert.
Research participants completed 22.8% more surveys with Luma than with app reminders alone.
Luma freed up hundreds of staff hours now spent with patients, helping Seaview serve more people.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
-With providers and patients on the same page beforehand, visits have dropped from 90 to 15 minutes.
-With Luma, HTES staff no longer needs to call patients with pre-appointment reminders, which saves an average of 10 hours each day of staff time.
Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.
Gastro Health automatically reaches out to patients on the waitlist if a sooner appointment opens up, filling about 45% of last-minute openings.