Navigator empowers patients to self-serve with the guided experience of a customer service agent. It brings deep contextual understanding to voice conversations, intelligently switching to SMS, switching languages, handing over to staff, and even following up on dropped calls.

Transform manual workflows and electronic faxes into faster care for patients and click-to-verify ease for staff. Fax Transform completes manual steps behind the scenes in seconds, parsing discrete data and classifying faxes with Luma’s AI capabilities, Spark.

Your organization is doing more to care for your community, with fewer staff resources and tighter budgets.
Your technology needs to do more, too. Spark is Luma’s industry-leading AI, infused across the Luma platform to power more efficient, more scalable workflows. Ready to spark better experiences?

Caregivers look for pediatric providers they can trust, often seeking long-term health partnerships for their families.

Easy, text-first access to these trusted providers is a must. Making access to care seamless and simple, creates loyal patients, builds your brand, and streamlines staff workflows.

-With Luma, 78% of GRMG patients respond to messages and appointment reminders.

-45% of manual outreach work has been eliminated.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.

Tribe 513 fills 95% of waitlist appointments with Luma, keeping their schedules full.

Want to learn more? Book a quick call with a Luma + eClinicalWorks expert.