YOU CARE FOR INDIVIDUALS AND MAKE POPULATIONS HEALTHIER
We support you through it all.
From preventive care to chronic care, we understand the patient engagement challenges primary care clinics face across the care continuum. Our technology platform makes it easier to engage and activate patients across all points of care for better health outcomes.
- Our solutions help you engage individual patients and populations
- Our technology automates communication and appointment scheduling
- We help your practice operate more efficiently
Luma Health Is a Leader in Engaging Patients and Modernizing Primary Care Delivery
76% of primary care clinics say COVID-19 is placing severe or close-to-severe strain on their practice
55% of primary care clinicians feel unprepared for the next wave of the COVID-19 pandemic
Solving Your Biggest Primary Care Challenges
Whether you are working to reschedule appointments and recover lost revenue, or trying to find new ways to deliver the routine preventive and chronic care your patients need, we can help.
Prioritizing Preventive Care
Getting patients into clinics for preventive exams and screenings is challenging. Luma Health offers strategies and best practices to educate patients, schedule appointments, and prevent care gaps by getting patients in for preventive care.
Expanding Remote Patient Care and Monitoring
Telehealth and remote patient monitoring enable clinics to avoid revenue disruptions while continuing to deliver needed care. Our technology and best practices help you remotely offer various types of billable services — from routine to chronic care.
Improving Efficiency and Revenue Generation
Using mass communications, automating processes, and taking other steps to improve efficiency improves access to care and drives revenue. Luma Health has tips and tools to help you operate more efficiently and improve the financial health of your practice.
Revolutionizing Communication and Access Across Primary Care
Luma Health’s end-to-end solution works to meet your entire populations’ needs at every stage of care.
Preventive Care
Wellness
Chronic Disease Management
Acute and Urgent Care
Behavioral and Mental Health
Care Coordination
Referral Management
Innovative Solutions for Primary Care Clinics
Luma Health’s end-to-end solution gives you tools to improve access to care as COVID-19 drives healthcare toward a new normal.
Telehealth Visits
HIPAA-compliant virtual visits offer a safe and convenient way to provide care without disruption.
Drive-Thru Healthcare Services
Curbside care allows you to provide services without bringing patients inside the doors of your clinic.
Patient Screening Surveys
Screening surveys identify COVID-19 exposure risks and route patients to the appropriate care setting.
Patient Monitoring Surveys
Surveys allow you to monitor patients remotely to determine if they are experiencing health issues.
Patient Feedback Surveys
Feedback surveys help capture patients’ perspectives on care, while driving higher HCAHPS scores.
Broadcast Messaging
Automated messaging enables you to reach all of your patients, or specific groups of patients, in 20+ languages.
Patient-Centric Chat
Two-way chat engages patients, and quickly connects healthcare providers to coordinate care.
Preventive Care Scheduling
EHR data triggers automatic, self-scheduling for patients due for preventive exams or screenings.
Appointment Reminders, Refill, and Waitlist
Automated outreach helps recall and reschedule patients, while filling cancellations with waitlisted patients.
Zero Contact Check-In
Digitize check-in procedures and complete patient intake forms electronically to maintain social distancing.
Chronic Care Education
Educational content distributed to patients through a cadence of communication for ongoing support.
Notifications for Lab Results and Medications
Automated alerts notify patients about the status of lab tests and the availability of prescriptions for refill and pickup.
Care Coordination and Outgoing Referral Management
Automated communications verify that patients referred to specialists receive appropriate care.
We Help Primary Care Clinics Like Yours Navigate Through The Pandemic
79% of primary care physicians continue to report fewer patient visits compared with before the pandemic, as of June 2020.
COVID-19 has had a negative financial effect on 97% of primary care practices.
40% of primary care physicians cite “affordability” as patients’ biggest obstacle to obtaining primary care.
