Luma Health Achieves Oracle Validated Integration with Oracle Health Expertise

Aditya Bansod

Today, we announced the achievement of Oracle Validated Integration with Oracle Health Expertise. This recognition, along with our ability to deploy Luma’s platform directly from Oracle Cloud Infrastructure (OCI), demonstrates our deep commitment to the Oracle community and the success of our customers.

We’ve long heard from leading health systems that they have the powerful data and patient journey context they need to create great patient journeys, but they need a system to orchestrate and take action on this data set. Luma’s mission is to be that system of action, with next-level orchestration integrated into Oracle Health including:

  • Conversation history embedded directly in the patient’s chart record in the Oracle Health EHR.
  • Bi-directional intake, screening, and consent forms that help reduce double-documentation, scanning, and other time-consuming manual work for staff.
  • Guided patient scheduling (via chat, web, text, or voice) integrated with Oracle Health and personalized to the provider and appointment type the patient needs.
  • Call deflection to actionable SMS via guided voice, giving patients more options to get what they need without waiting
  • Automated outreach with next best steps for each patient based on their Oracle Health medical record (including intelligent scheduling, one-to-many personalized communication, and other actionable next steps for patients).
  • AI, LLM, and NLP-powered patient communication in each person’s preferred channel and language.  

More than a suite of capabilities, Luma’s platform is designed to guide each patient along their journey while keeping Oracle Health the source of truth.

Every health system wants to provide best-in-class patient journeys. We’re excited to have achieved Oracle Validated Integration with Oracle Health Expertise because it further demonstrates our commitment to the success of our customers. Luma supports our customers with experienced implementation, data-driven best practices, and personalized solutions that meet their patients’ needs. Additionally, Luma’s validated Oracle Cloud Build Expertise and ability to deploy the platform directly from Oracle Cloud fully support our customers leveraging Oracle Cloud Infrastructure.

Some notable successes by our customers integrating Luma with Oracle Health include: 

  • Reduced patient wait times for care by 33 days on average
  • $500K more captured in annual revenue while caring for a patient population 95% managed by Medicare
  • Full Oracle integration live within one month 

We’re honored to be recognized by Oracle for our continued investment in providing integrated, end-to-end capabilities to our customers.